Privacy Policy

Last Updated: October 15, 2025

At Trialise, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit trialise.com, place an order, or interact with our services.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

To provide a smooth shopping experience, we may collect the following types of information:

• Personal information such as your name, email address, phone number, and shipping or billing address.
• Transaction details, including products purchased, order history, and delivery information.
• Payment information processed securely through trusted third-party payment providers. We do not store complete credit or debit card details.
• Technical information such as IP address, browser type, device information, cookies, and website usage data.

Your information may be used to:

• Process and fulfill orders accurately.
• Send order confirmations, invoices, and shipping notifications.
• Provide customer support and respond to inquiries.
• Improve our products, website functionality, and shopping experience.
• Detect fraudulent activity and maintain website security.
• Send promotional offers or product updates if you choose to receive marketing communications.

Trialise does not sell, trade, or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary, including:

• Shipping and logistics partners for order delivery.
• Payment processing providers for secure transactions.
• Technology vendors supporting website operations.
• Government or legal authorities when disclosure is required by applicable laws or regulations.

All third parties receiving your information are expected to maintain appropriate confidentiality and security standards.

When you create an account or place an order, you may receive emails related to:

• Purchase confirmations.
• Shipping and delivery updates.
• Customer service communications.
• Account-related notifications.

If you subscribe to our newsletter, we may also send promotional emails featuring new arrivals, exclusive offers, or seasonal collections. You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Improve website performance.
• Analyze visitor behavior.
• Personalize your browsing experience.

You may disable cookies through your browser settings, although certain website features may not function properly as a result.

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to maintain a secure environment, no online transmission or storage system can be guaranteed to be completely secure.

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Correct inaccurate or outdated information.
• Request deletion of your data where permitted by law.
• Withdraw consent for marketing communications.
• Ask questions regarding how your information is processed.

Requests can be submitted using the contact information provided below.

We retain customer information only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce our agreements.

When retention is no longer required, information is securely deleted or anonymized.

9. Children’s Privacy

Trialise is intended for adult consumers and does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected inadvertently, appropriate steps will be taken to remove it promptly.

We reserve the right to revise this Privacy Policy at any time. Any modifications will be published on this page along with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Business Name: Lam Tri Tai
Address: Ap Phu Tuc, Phu My, My Tu, Soc Trang
Email: [email protected]
Website: trialise.com
Business Hours: Monday – Sunday, 8:00 AM – 7:00 PM (EST)